Last updated: 3rd September, 2025

1. Introduction

Chick'n Eggs (“we,” “our,” or “us”) connects poultry farmers directly with customers for the purchase and delivery of poultry products. By using our platform, you agree to these Terms and Conditions.

2. Eligibility

• You must be at least 18 years old to use our services.
• You confirm that all information you provide is accurate and complete.

3. Services Provided

We provide a marketplace where customers can order poultry products such as eggs, live birds, and processed chicken from registered farmers. Delivery is facilitated by our logistics partners.

4. Orders & Payments

• Orders are confirmed only after successful payment.
• Prices may change without prior notice.
• We may reject or cancel orders in cases of suspected fraud or unavailability.

5. Delivery Policy

• Deliveries are made within the timelines shown at checkout.
• Delivery fees may apply.
• Customers are responsible for accurate delivery details and availability to receive orders.

6. Product Quality & Liability

We work with trusted farmers to ensure fresh products, but we are not liable for issues arising from handling or storage after delivery. Customers must report product issues within 24 hours for possible replacement or refund.

7. Returns & Refunds

Due to the perishable nature of poultry products, returns are generally not accepted. Refunds may be issued only for confirmed errors, product unavailability, or failed delivery.

8. Customer Responsibilities

• Do not use the platform for fraudulent or harmful activities.
• Treat delivery staff and partner farmers with respect.

9. Limitation of Liability

Chick'n Eggs acts as an intermediary between farmers and customers. We are not liable for indirect damages, delivery delays, or system downtime.

10. Intellectual Property

All trademarks, logos, and content belong to Chick'n Eggs and cannot be used without permission.

11. Amendments

We reserve the right to update these Terms at any time. Updates take effect once posted on our website.

12. Governing Law

These Terms are governed by the laws of [Insert Country, e.g., Nigeria]. Disputes will be resolved under applicable local laws and arbitration where necessary.

13. Contact Us

For inquiries or complaints, contact us at:

• Email: [Insert Email]
• Phone: [Insert Phone Number]